It revealed seven core findings around how organisations plan to address structural changes to how we work. When compared to global trends, the story is similar, albeit slightly more pessimistic. Employers need to ensure there is no division between the ‘haves’ and the ‘have nots’ in terms of flexible working models. Given today’s rapidly changing and digitising world, DigitalBCG was formed to guide Fortune 500 companies, governments, and regional challengers through … BCG GAMMA help sets them down the right path and is a partner along the way. As 70% of affected workers will need to re-train into a different job family, a reskilling revolution is required. The first defines what will likely affect the future of work, and how various scenarios might lead to distinct future states. By Chris Mattey, Rebecca Russell, Nicole Sibilio, and Dan Wong. The most successful businesses are putting a focus on teams at the top of their agendas. Staggering start/end times away from peak hours, allayed many fears and increased the speed of returning to the workplace. Solving the world's biggest problems requires instinct and imagination. Employers think, on average, a third of their employees (that can work remotely) will be back in the office five days a week. The shift to remote working means people are working longer hours out of fear of losing their jobs. This presents an interesting dynamic as employers divide into those pushing to get their people ‘back to the office’ and those that have embraced remote working, caring more for employee engagement and content with the productivity they have seen during the last 9 months. Only 6% are looking to increase employees compared to around 20% here. To meet this challenge and address the expectation gap, there are several recommendations for employers to consider: At BCG, we’ve already explored how savvy business leaders are adapting to our new reality. Companies will need to reassess constant- In the second wave - from around June to August - employees and employers were focused on how to maintain that productivity boost. Businesses should double-down on activating teams. More frequent remote working and online engagement with customers and clients is driving companies to go digital, reducing the need for physical premises. Changing consumer sentiment and spending habits have created a ‘boom or bust’ reality for many businesses and left others in a holding pattern from which they are only now starting to emerge. While real estate footprints will undoubtedly decrease, it may not be as much as some people think. The future of work is not predetermined. Listen to your people and try not to force them back to the office: Listening is key – understanding the pulse of your organisation will help you to modify policies and communications that will benefit everyone. At BCG we use our Predictability, Teaming and Open Communication (PTO) system, which encourages teams to focus on their progress and their sustainability needs. The Expectation Gap in the Future of Work, Work Will Never Be the Same—Savvy Business Leaders Are Adapting to Change That’s Already Here, What 12,000 Employees Have to Say About the Future of Remote Work, Find a way to make hybrid models work for your organisation, recognising that this comes with many challenges. This wave saw the widespread adoption of digital tools like Slack and Trello, and employers and employees came to the realisation that the new working reality was likely to last longer than anyone thought. The Future of Work. This report lays out eight scenarios for what the future of work might look like by the year 2030. Our survey shows that employers believe softer attributes, such as collaboration and empathy, will become more important post-COVID-19 than harder skills, such as problem-solving. In an age of rapidly evolv - ing technologies, business models, demographics, and even workplace attitudes— all shifting concurrently—change is not only constant but also exponential in its We use big data analysis of online job postings from Burning Glass Technologies, and statistics on job growth/declines from the US Bureau of Labor Statistics through 2026, to demonstrate the power of a data-driven approach to discover reskilling pathways and job transition opportunities. PTO has seen a 35% increase in teamwork and collaboration. Sustainably securing the future . Designing the Future of Work Source: BCG analysis. In doing so, we have uncovered a disparity between what employees want and what employers think they want. The world of work is changing. BOSTON CONSULTING GROUP 3 Create De-averaged Work Models for Employees We don’t believe in returning to the past, when work hap-pened primarily with colleagues who were always located in the same place at the same time. How? Employers have identified collaboration and a focus on outcomes as the two most important attributes linked to team effectiveness. Artificial intelligence, automation, and robotics will make this shift as significant as the mechanization in prior generations of agriculture and manufacturing. In the future world of work, skills acquisition will no longer be a process with an ending. In cooperation with the World Economic Forum’s Future of Work project, BCG is developing a blueprint to help companies assess and manage changes and challenges in the future. © Boston Consulting Group 2020. If one primarily fits human work into the gaps left by what computers cannot do, people will increasingly be squeezed out … However, about 20% of companies will only bring back a significant portion when there is sufficient containment and/or a COVID-19 vaccine, while 6% are not planning to return a significant portion of their workforce at all. In our June employee report Personalisation for your people, we demonstrated that a lack of social interaction with colleagues, clients and customers was a huge contributor to negative employee experiences. Our report outlines a cost-benefit calculation from the perspectives of both the company and the government. A BCG GAMMA Data Scientist is expected to be both a world-class management strategist and analytics practitioner. In the future world of work, skills acquisition will no longer be a process with an ending. This is BCG. But the disparity between what employees want and what employers think they want threatens to disrupt productivity, company culture and profitability. Physical office spaces will continue to play an important role in bringing people together, and as a place for some to be productive. We go beyond ideas to design solutions and implement meaningful action. Many employers have made important strides in the right direction - strides that benefit their employees and address their primary concerns - or are in the process of doing so. We are now in the midst of the third wave of the employee–employer shift in sentiment. Organization, Boston Consulting Group (BCG) is one of the world‘s leading management consulting firms, with . Globally, from a similar BCG survey conducted in June, 44% of companies anticipate further headcount reductions, compared with 31% in Australia. Employers would be wise to pay attention to how employees view the office. BCG and IPA believe that the journey towards ‘Future of Work’ is defined through a maturity model across the four elements of digital engagement platforms, new sales call, direct patient connect and commercial org of the future. The purpose of this work was to identify potential future scenarios; outline the challenges the APS may face in these environments; identify relative gaps in current But how can this be accomplished and funded? The creation of corporate guardrails and team norms as well as regular conversations at a team level will be essential to ensuring that new models work. The Boston Consulting Group 3 A tidal wave of change is coming that will soon make the way we work almost unrecognizable to today’s business leaders. The social costs of remote work. Australia’s new working reality brings fresh challenges to team effectiveness; without physical interaction between colleagues, companies need to focus on making teams stronger in both remote and physical settings. In fact, there’s evidence of increased division among Australian workplaces between those that are embracing new, more flexible working models and those that are keen to ‘get back to how things were’. To run this survey BCG teamed with Instinct and Reason a global leader in survey deployment and analysis. Here, we showcase our latest contributions to that project. Related Expertise: BCG was the pioneer in business ... future of work, key questions remain for business leaders seeking to capture the maximum benefits of hybrid working. Working model for the coming 18 months will see further workforce reductions, although not such! To remote working and online engagement with customers and clients is driving companies to go digital reducing... And social sustainability – using agriculture in Germany as an example address structural changes to how work. Managing Director and senior partner and the shift to remote working and online engagement with customers and is! Clients is driving companies to go digital, reducing the need for physical premises realise the anticipated savings mindfulness... 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